Quality of work life qwl has become one of the important issues in manufacturing enterprises like. They suggested that such needs have to be addressed if employees are to experience high quality of working life. Quality of work life financial definition of quality of. Work life balance encourages employees to divide their time on the basis on priorities and maintain a balance by devoting time to family, health, vacations etc along with making a career, business travel etc. Quality of work life is an employees self reported satisfaction with a job. Performing5 organization names and addres 8, performing organization navy personnel p search and development center report number san diego, california 921526800 nprkdcn9215 9. Quality of work life refers to an employees satisfaction with the working life. The period of scientific management which focused solely on specialisation and efficiency, has undergone a revolutionary change. Quality of work life financial definition of quality of work life. The following are working definitions of terms used. Employer should design a job which suits the needs. Pdf the paper seeks to understand the meaning and importance of the concept quality of work life. At a minimum, a persons basic needs must be met for them to have a high quality of lifethey must be generally healthy, have enough to eat and have a place to live. Who defines quality of life as an individuals perception of their position in life in the context of the culture and value systems in which they live and in relation to their goals, expectations, standards and concerns.
Quality of life definition and meaning collins english. In other words family life and social life should not be strained by working hours including overtime work, work during inconvenient hours, business travel, transfers, vacations etc. It seeks to create such a culture of work commitment in the organizations which will ensure higher productivity and greater job. In the global competitive era quality of work life of employees is important to attract and retain skilled and talented. Quality is the ability of a product or service to consistently meet or exceed customer expectations. Quality of work life may come from salaries, flexibility in allowing employees to attend family events or other things. It emphasises the quality of the relationship between the worker and the working environment 1.
The primary goals of the quality of worklife module are to measure how work life and the work experience have changed since the earlier quality of employment. Meaning, measurement, and models program elemrent 0603707n, work unit r1772 6, authors elyse w. Age is also a factor shaping work life balance, with the young and elderly having more leisure time than the workingage population. For example, one person may derive satisfaction from traveling while another may consider it the worst part of hisher job. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. Extent to which employees can enhance their personal lives through their work environment and experiences. A study on quality of work life among employees open.
The study undertaken explored the factors of quality of workinglife experiences. Pdf understanding quality of work life in contemporary world. Quality of work life and organizational performance ilo. This can include the quality of task completion, interactions and deliverables. Qwl refers to the favorableness or unfavorableness of a total job environment of the people. It is the state of equilibrium in which demands of personal life, professional life, and family life are equal.
Quality of life, the degree to which an individual is healthy, comfortable, and able to participate in or enjoy life events. Worklife balance is achieved when an individuals right to a fulfilled life inside and outside paid work is accepted and respected as the norm, to the mutual benefit of the individual, business and society. Many employees these days feel they are working harder, faster, and longer hours than ever before, and work related stress levels are notably higher than in past decades. Twenty articles in the sample stated some form of a conceptual description or understanding of quality of life. Patients with l v dysfunction participating in several studies 83. Thus, taking a cue from the servqual tool, and by appropriately extending and modifying them to suit a situation involving work life as a product offered by the organisation to their internal customers, their employees, a befitting model operationally named wrklfqual work life quality or quality of work life is conceptualised and. Work quality is the value of work delivered by an individual, team or organization. Quality of life in older ages british medical bulletin. Quality of work life qwl refers to the favourableness or unfavourableness of a job environment for the people working in an organisation. Legislation enacted in early 20th century to protect employees from risks inherent in job and to eliminate hazardous working conditions, followed by the unionization movement in the 1930s and 1940s were the initial steps. Worklife balance describes the when, where and how individuals work, leading them to be able to enjoy an optimal quality of life.
It covers employees feelings about the job content, the physical work environment, pay, benefits, promotions. Meaningfulness has been described as the engine of empowerment, which. It means different things to different groups, and the meaning often depends on the context of the conversation and the speakers viewpoint. Half of the questions in the quality of worklife module were taken directly from the 1977 quality of employment survey, allowing comparisons of worker responses over a 25year period. Quality of work life australian journal of business and. Meaning, pronunciation, translations and examples log in dictionary. The research instrument used in this study was adapted from the brooks survey of quality of work life.
Quality of work life qwl definition, nature, scope and. The data were collected in the month of jan 2014 feb 2014 scope of the study. Between lifes surface and its inexpressible depth lie well being, satisfaction, harmony, and meaning and deep concord. Quality of life definition of quality of life by medical. Thus, quality of work life is a comprehensive construct that includes an individuals job related wellbeing and the extent to which work experiences are. Dec 17, 2008 quality of worklife questionnaire doc download. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject. Quality of work life is becoming an increasingly popular concept in recent times. Taylor 1979 in contrast to such theory based models, taylor 1979 more pragmatically identified the essential components of quality of working life as basic extrinsic job factors of wages, hours and working conditions, and the intrinsic job notions of the nature of the work itself.
Discussed since the 1950s, quality of work life qwl has been identified as a personal reaction to the work environment and experience such as perceptions of control, satisfaction, involvement, commitment, worklife balance, and wellbeing in relation to someones job and organization, with no one generally accepted definition of the term. Qol reflects overall enjoyment of life, sense of wellbeing, freedom from disease sx, comfort, and ability to pursue daily activities. The purpose of the special topic forum is to offer a corrective by developing new theory to make sense of the research to. In order to improve quality of work life, various coping techniques have been suggested to upgrade the employees attitude towards their job and the working environment in the organization. Safe work environment, equitable wages, equal employment opportunities and opportunities for advancement. Quality of work life in the fastpaced, hightechnology world of the twentyfirst century, the work environment is significantly different than it was a generation ago. In the present scenario, needs and factors determine the meaning of quality of desires of the employees are changing. Work life balance is a method which helps employees of an organization to balance their personal and professional lives. Test your vocabulary with our fun image quizzes randomimagequizhook. However, worklife theory has not kept up with the explosion in research. Meaning of qwl quality of work life is a persons life. Qwl provides for the balanced relationship among work, non work and family aspects of life. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. The paper seeks to understand the meaning and importance of the concept quality of work life.
It takes into consideration the sociopsychological needs of the employees. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of employees. Empirical evidence from dhaka export processing zone. Quality of work life meaning, definition, principles. The following are common elements of quality of work life. Quality of life is defined as the level of enjoyment in a persons life. Work life balance consists of, but it is not limited to, flexible work arrangements that allow employees to carry out other life programs and practices.
This study is made attempt to analyses the quality of work life among employees. In this mechanical life, workmen reach house after completion of their hectic job with highest stress. A study on quality of work life with special reference to leo pole apparels at coimbatore. The intellectual pursuits have taken precedence over the physical efforts. It is a selfcompletion questionnaire with 35 items divided into 4 subscales a work lifehome life, b work design, c work context and d work the world. It is a broad ranging concept affected in a complex way by the persons physical health. Work quality is a common consideration in managing the performance of programs, projects, vendors and individuals. Different persons have different definitions of quality of work life. The project has been undertaken in leo pole apparels at coimbatore. Work life balance is the lack of opposition between work and other life roles. Quality of work life is required for a healthy mind and sound body, fair working methods, high efficiency of employees on one hand and production and profit on the other.
Work life balance definition, importance, steps, benefits. The concept of quality is not apply to all goods and services created by human beings, but also for workplace where the employees were employed. A study on quality of work life among employees open access. It is a selfcompletion questionnaire with 35 items divided into 4 subscales a work life home life, b work design, c work context and d work the world. In a qol article, it would be useful to have a definition of qol that fits the topic of the study or, alternatively, for the term quality of life to be used only as an umbrella for any aspect of living with illness or disability. Some organizations view qwl as important, but do not formally link it to their strategic or business plans. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. Quality of worklife questionnaire doc download citehr. This study focuses on the subjective matter of qwl i.
It basically talks about the methods in which an organisation can ensure the holistic wellbeing of an employee instead of just focusing on work related aspects. Quality of work life qwl quality of work life is a concept which talks about the overall focus on employee as a person rather than just the work done by himher. Quality of working life meaning in the cambridge english. The psychiatrist viktor frankl famously described how the innate human quest for meaning is so strong that, even in the direst circumstances, people seek out their purpose in life. Quality of work life denotes all the organizational inputs which aim at the employees satisfaction and enhancing organizational effectiveness. Quality of working life definition in the cambridge english. Quality of work life is a concept which talks about the overall focus on employee as a person rather than just the work done by himher. The integrative theory of the quality of life well being the most natural aspect of the subjective quality of life is well being.
Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. Age is also a factor shaping work lifebalance, with the young and elderly. Quality of work life is a multidimensional concept. The work and meaning inventory wami assesses three core components of meaningful work. It is identify the quality of work life in leopole apparels for. Work life quality financial definition of work life quality. Jan 28, 2018 quality of work life is an employees self reported satisfaction with a job. Worklife meaning in the cambridge english dictionary. It is an important concept in the world of business as it helps to. This is usually interpreted to include how well the job contributes to their overall quality of life.
Quality of work life and organizational performance. Quality of working life definition in the cambridge. Many employees these days feel they are working harder, faster, and longer hours than ever before, and workrelated stress levels are notably higher than in past decades. Qwl is a comprehensive program designated to improve employee satisfaction. The term quality of work life qwl aims at changing the entire organizational climate by humanizing work, individualizing organizations and changing the structural and managerial systems. Jun 28, 2017 work quality is the value of work delivered by an individual, team or organization. The term quality of life is inherently ambiguous, as it can refer both to the experience an individual has of his or her own life and to the living conditions in which individuals find themselves. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. The term quality of life is inherently ambiguous, as it can refer both to the experience an individual has of his or her own life and to the living conditions in which.
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